Its become a big pet peeve for me. I sink into a moment of total exhaustion when I don’t get a callback or hear of others that are being slighted. It has been implied by a few that it’s generational, but I believe it runs deeper. It is too easy to blame a block of people. It’s a symptom of society’s inability to deal with things that are right in front of them.
Maybe social media maybe texting, emailing, and other quick forms of communication have helped exacerbate the issue. Nothing says you don’t matter more than being on the end of a no-call or response. I can give a mulligan to anyone but after a while it’s obvious who gets it and who doesn’t.
To say that all are calculated or passive-aggressive behavior would be just as wrong. I believe at times it’s no different than not opening a door for another, not saying excuse me when you walk in front of someone. The slow disintegration of so many civilities that we were taught by our parents and elders. When I worked for my father he would say “make all the phone calls you don’t want to first because it is too easy to forget to out of fear of consequences. If you don’t, it’s like pooring gasoline on a fire and immediately stops you from moving forward.”
It totally escapes me why anyone in a sales /service business would not want to return a call that was going to perpetuate business. It has become so common that I have found myself reinforcing the fact that if I did get a call back or a response with a “Thanks for getting back to me”.
This last year with the supply issues all over the world its become a seller’s market and sure there are exceptions. What escapes me is when the market changes and people are not knocking each over its the people that took the time to respond that I will choose to do my buisness with. Maybe Im living in a differnt time but Maybe its time to start opening doors for people, maybe its time to learn how to say please, maybe its time say thank you, maybe its time to return that phone call email or text and the revalation of ” you Matter “
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